
Start Making Sense
Come together with a shared understanding and direction based on the information you’ve gathered.
Methods for the Interpret Phase

Needs Statement
Distill the criteria for good design for your audience into clear sentences


Ecosystem Map
Make sense of who and what is in the system, how they influence each other, and where you fit

Empathy Map
Connect your understanding of what your audiences might be thinking, feeling, saying, and doing to inform design decisions